SNV Law is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 648775.
Our Registered office is: 184 Shepherds Bush Road, London W6 7NL, United Kingdom
Our VAT registration number is: 223 1675 31
We do not accept service of legal documents by email
The information contained in this website is for general information purposes only. The information is provided by SNV Law and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you may be able to link to other websites which are not under the control of SNV Law. We have no control over the nature, content and availability of those sites and we are not responsible for the privacy practices of third party sites.
Every effort is made to keep the website up and running smoothly. However, SNV Law takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
This website and its content is copyright © of Sundeep Oberoi trading as SNV Law. All rights reserved.
Who are we?
SNV Solicitors is the trading name of Sundeep Oberoi who practices law as a sole practitioner and is a ‘controller’ under the General Data Protection Regulation and Data Protection Act 2018.
Whose data do we hold?
We may hold data about the following people:
- Customers and clients
- Suppliers and service providers
- Advisers, consultants and other professional experts
- Complainants and enquirers
What data do we collect?
We will only collect information from you that is relevant to the matter that we are dealing with. In particular we may collect the following information from you which is defined as “personal data”:
- Personal details
- Financial details
- Family details, lifestyle and social circumstances
- Business activities of the person whose details we are processing
- Goods and services
- Education and employment details
We may also collect information that is referred to as being in a special category. This could include:
- Physical or mental health details
- Racial or ethnic origin
- Religious beliefs or other beliefs of a similar nature
- Criminal convictions
- County Court Judgements and other court judgements
- Sexual Orientation
IP addresses and Cookies
- For administration purposes we may collect unique network (IP Address) users’ computer, operating system, and browser type when you visit our website.
- Cookie is usually a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. When the user visits same website in the future, the data which was stored in cookie can be recalled by the website and notify the website about the user’s previous activity. Cookies store previous activity of the user. It includes logging in, history of browser, clicking particular buttons, usage patterns and user preferences.
- The website analytics tools that we may use from time to time (such as Google Analytics) does not collect any personal information (for example the name and address) about the website users.
Basis of processing
The basis on which we process your personal data is one or more of the following:
- It is necessary for the performance of our contract with you
- It is necessary for us to comply with a legal or regulatory obligation
- It is in our legitimate interest to do so
- You have given us your consent (this can be withdrawn at any time by advising our data protection officer)
How will we use your data?
We may use your information for the following purposes:
- Provision of legal services including advising and acting on behalf of clients
- Promotion of our services and/or goods (by email, post, telephone or text messages). We have a legitimate interest in processing your personal data for promotional purposes. This means we may not need your consent to send you promotional communications. However, where consent is needed, we will ask for your consent to use the data for promotional communications and will not share your details with any third parties for marketing purposes. You have the right to opt out of receiving promotional communications at any time by contacting us at: [email protected] or using the unsubscribe link at the bottom of any promotional email you receive.
- Provision of education and training to customers and clients
- Maintaining accounts and records
- Supporting and managing staff
Who will we share your information with?
Under our code of conduct there are very strict rules about who we can share your information with and this will normally be limited to other people who will assist with your matter. This may include:
- Medical experts
- Private investigators
- Courts and tribunals
- Ombudsman and regulatory authorities
- Healthcare professionals, social and welfare organisations
Where you authorise us, we may also disclose your information to your family, associates or representatives and we may also disclose your information to debt collection agencies if you do not pay our bills.
How long will you keep your information for?
- We will normally keep your information throughout the period of time that we do work for you and afterwards for a period of six years as we are required to do so by law and also by the regulations that apply to us
- In some cases (for example where we have prepared a will for you) we may retain your information for a longer period and we will advise you of this at the time
- more information is available on request from the data protection officer
Transfers to third countries
- We may from time to time transfer your personal data to a country outside of the EEA
- Normally this will be necessary for the performance of your contract with us or for the exercise or defence of legal claims on your behalf
- Sometimes we may transfer for other reasons (for example: cloud storage hosts and/or email account providers) and we will ensure that appropriate safeguards are in place at all times
- We will ensure that all the information that you provide to us is kept secure using appropriate technical and organisational measures
- In the event of a personal data breach we have in place procedures to ensure that the effects of such a breach are minimised and shall liaise with the ICO and with you as appropriate
- More information is available from the data protection officer.
What Rights do you have?
You have the following rights under the GDPR:
- Right to be informed
- Right of access
- Right of rectification
- Right of erasure
- Right to restricting of processing
- Right to data portability
- Right to object
- Rights concerning automated decision-making and profiling
Rights of access
- You have a right to see the information we hold about you
- To access this, you need to provide a request in writing to our data protection officer, together with proof of identity
- We will usually process your requests free of charge and within 30 days however we reserve the right to charge a reasonable administration fee and to extend the period of time by a further two months if the request is manifestly unfounded or vexatious and/or is very complex
- Full details are available in our data subject access policy which is available on request from the data protection officer
Right to erasure
- You have a right to ask us to erase your personal data in certain cases (details may be found in Article 17 of the GDPR)
- We will deal with your request free of charge and within 30 days but reserve the right to refuse to erase information that we are required to retain by law or regulation, or that is required to exercise or defend legal claims
- To exercise your rights to erasure please contact our data protection officer
Who can you complain to?
- If you are unhappy about how we are using your information or how we have responded to your request then initially you should contact the data protection officer (who is also the sole principle of the practice), Mr Sundeep Oberoi at: [email protected]
- If your complaint remains unresolved then you can contact the Information Commissioner’s Office, details available at ico.org.uk